Privacy Policy

Purpose of this policy?

This document describes the way I collect, store, use and protect data and information that can be linked with you or another natural or juristic person and that can be used to identity you or that person.

Why read this policy?

• Visitors to my website;
• Newsletter subscribers; and
• Customers who have purchased digital or physical products or services I provide.

Personal data or information

Personal information or data includes information I collect

• When you visit the website;
• If you sign up for a subscription; I collect when you make buy something; or
• Automatically when you visit the website.

What is not personal data or information?

• Information that has been made anonymous so that it does not identify you or a specific person;
• Permanently de-identified information that does not relate or cannot be traced back to you personally;
• Non-personal statistical information collected or compiled;
• Information you have provide voluntarily in an open and public forum including any blog, social media discussion or comments. This is because the information has been made public and is no longer confidential. It is therefore not personal data or information subject to protection under this policy.

How will you use my personal information and data?

I will use your personal information or data to meet my obligations to you and to send you administrative messages and e-mail updates about my products and services. In some cases I will send you promotional messages. You can choose to opt-out of these promotional messages.

Kinds of information I collect

• Identifying information like your name, date of birth or an identification number of any kind;
• Contact information such as your e-mail address or phone number;
• Address information like your physical/ postal address; or
• Bank account details in the event I need to bill you for a product or service you have bought from the site.

Collection of personal data or information

I may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit my site, register on the site, subscribe to my newsletter, and in connection with other activities, services, features or resources I make available on my site.

When appropriate I can ask you for an email address but you can visit my site anonymously. But I will only collect personal identification information from you if you voluntarily submit it. You can refuse to supply personal information, but you understand that it may prevent you from engaging in some site related activities.

Above all I will only use your personal data or information only as specified and to provide you with the requested/ purchased products or services. This data or information may include your

• Name and surname;
• E-mail address and phone number;
• Physical or postal address; and
• Banking details.

Do you collect non-personal identifying information from me?

Certainly I might collect non-personal identification information about you whenever they interact with my site. Non-personal identification information may include the browser name, the type of computer and technical information about how you connected to my site like the operating system, Internet service providers used and other similar information.

Additional information?

Additional information can be provided to me on a voluntary basis such as:

• Content/products you have bought from me/ decided to upload/download from my website;
• Information needed for competitions you’ve entered or special offers/promotions you’ve taken up or surveys you’ve responded to;
• Order additional products or services; or
• Information needed to access optional features and functionality on my site.

Processing your data and personal information?

Likewise I may also process your usage information for the following reasons:

• Remembering your information so that you do not have to re-enter it from the beginning the next time you visit our website or our shop.
• Monitoring website usage such as total number of visitors or pages accessed;
• Tracking your entries, submissions and status in any promotional/ other activities when you use my site.

Will you request my consent to the processing of my personal information and data?

Yes I will request your consent to collect personal information or data in accordance with the applicable legislation. When you provide me with any registration information or optional information. In terms of the applicable legislation in South Africa I may only process your personal information or data if you consent.

When will you share my personal data and information?

You may find advertising or other content on my site that links to the sites and services of my partners, suppliers, advertisers, sponsors, licensors and other third parties.

However, I can’t control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or my site. In addition, these sites or services, including their content and links, may be constantly changing.

The sites and services may also have their own privacy policies and customer service policies so browsing and interaction on any other website, including websites which have a link to Serendipitystyle.co.za is subject to that website’s own terms and policies.

Legal or regulatory disclosures

I may disclose your personal data or information as required by law or regulations.

Unauthorised disclosure or access?

Serendipitystyle.co.za adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on Serendipitystyle.co.za.

Please understand that I can’t accept any liability whatsoever for unauthorised/unlawful disclosure of your personal information by third parties who are not subject to my control.

Changes to this policy?

By updating this webpage, I make changes to this privacy policy at any time. If this happens I will notify you of these changes by putting a notification in a prominent place on my site. Please check this page frequently for any changes to stay informed about how I are helping to protect the personal information I collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

This version is dated 21 January 2024.

If you do not agree with the changes then you must stop using my website and/or my products and services. Consequently should you continue to use my website and/or its products and services after a notification of a change to the terms of this policy, the updated terms will apply to you and you will have been deemed to have accepted them.

Data breaches

Please note that in terms of this privacy policy I will notify my customers of any confirmed data breaches that have occurred but it is your responsibility to notify relevant authorities and any affected data subjects of the breach.